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Why is our Computing Environment
so complex and dynamic? The reason is that leading the global
market implies timely access to the competitive advantage provided
by the latest technology innovations. Yet every new technology impacts
and modifies the established balance of habits and methodologies.
As a consequence…
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Technical
Computing Users too often have to cope with problems that
are not part of their core job description and can't focus on
their important technical work. Sometimes they have to
learn:
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Telnet,
ftp, shell scripts, aliases
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Unix dialects, and Windows flavours
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Command lines, switches,
pathnames, etc. |
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System
Administrators face several challenges
to give ideal service to their internal customer at reasonable costs.
Strategic actions need to be taken for: |
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Usability
of applications among different Operating Systems (e.g.
Unix flavors and Windows flavors).
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Integration issues in key areas like file-system
management, security, remote systems control.
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Deployment
of new solutions to the users. |
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Every
change in methodology or company policies often involves high costs
for systems setup and integration, users' training ad so on. For
this overall "inertia" of established solutions, time
to market is affected because new and more efficient
solutions need to be delayed by cost or prudential considerations.
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